How to File a Dispute on a Timeshare
- 1). Make copies and fax your dispute as soon as you decide you want to back out of the deal. Most states and countries have a three- to five-day buyer's remorse period during which you can cancel a timeshare contract. Unfortunately, not everyone honors these rules, so there is no guarantee until you actually see the credit on your card.
- 2). Send a copy of your dispute immediately to your credit card company as well. They may honor your request and refuse payment. If payment has already been transferred to the vendor, then they will have to issue your credit to your account.
- 3). Get an attorney if your wishes are not honored or if you feel you have been ripped off. In some areas, such as Mexico, you can find agencies to assist you with your disputes. Profeco is the agency to contact in Mexico if you feel cheated. Call the Better Business Bureau in the United States for help in a dispute.
- 4). Keep after the credit card company to give you a refund. They have the resources to go after the scammers much more than you do. In a timeshare dispute, persistence is often the key to success.